Referrers
The letter back to the referrer, written from the file.
A referral arrives with an obligation attached: the person who sent the patient expects to hear what happened. Anyhealth drafts that letter from the notes you have already signed for them.
Assessment, what was delivered across the episode, outcomes measured against the baseline you set, and what you have recommended next — including whether further sessions are warranted and why.
The correspondence that never quite gets written
A referral under a chronic disease management plan comes with a written report back to the referring doctor. So does a referral from a surgeon, a specialist, or another practice down the road. None of them is urgent on the day, all of them are overdue by the end of the month, and the referrer notices which practices reply.
It is also the correspondence most likely to be built from scratch, because by the time anyone gets to it the episode has finished and the file has to be read back through anyway.
What the draft carries
The report back under a care plan and a reply to a referring practitioner are separate drafts, because they are read by different people for different reasons.
- The referral it is answering
- Referrer, provider number, referral type and date come from the patient's profile, so the letter is addressed to the person who actually sent them and names the referral it is closing out.
- Assessment and management
- What you found and what you did about it, summarised across the episode rather than session by session — which is what a referrer is reading for and rarely what a printed note history gives them.
- Outcomes against the baseline
- Measured against what you recorded at the initial assessment. It is the one comparison the referrer cannot make for themselves, and the reason a letter is worth more to them than a copy of the file.
- What you have recommended next
- Further sessions, review triggers, footwear or equipment, anything you want the referrer to act on. Your recommendation, restated from your notes rather than arrived at independently.
A draft you edit, and it does not send itself
You read the draft, change it, and it is yours to copy or download.
Nothing is emailed, faxed or pushed into a secure messaging service on your behalf, and unlike a note you sign, a letter is not written into your practice management software automatically. How the letter reaches the referrer stays exactly as it is today.
It starts with the notes
Everything on this page is built from the record, which is the part that gets squeezed. So that is the part Anyhealth changes.
Step one
Record the consult, or dictate it afterwards
On your phone, in the room or in the car between visits. Anyhealth already knows who the appointment is for and what kind of appointment it is, because it reads the diary in your practice management software.
Step two
Read it, sign it, and it is filed
The draft arrives in the format that appointment type already uses in your practice. Signing writes it back into your practice management software, against the right patient and the right appointment.
Step three
The signed notes are what everything else is built from
Reports and letters are drafted from the notes you have already signed for that patient in Anyhealth. A month of consults documented properly is a report that takes minutes; the same month documented thinly is the weekend you were expecting.
Who this lands on hardest
Nothing in the product is discipline-specific — note formats follow your appointment types, configured with your practice. But this particular document lands more heavily on some caseloads than others.
The rest of the writing
- NDIS progress reports
- A plan review arrives with a date on it, and the report that has to meet that date is assembled from months of sessions. Anyhealth drafts it from the notes you have already signed for that participant.
- WorkCover reports
- Workers compensation correspondence runs on someone else's timetable and in someone else's register. The consult and the paperwork are one job, and the paperwork is the half that follows you home.
- Treatment plans
- The plan is the part of the note that gets compressed to a word when the next patient is already waiting. It is also the part every later document is built on.
Australian, and it stays that way
Audio, transcripts and clinical content are processed and stored in Australia, in AWS’s Sydney region. Note drafting runs on an Australia-only inference profile. Identifiable content is not used to train models.
Your clinical records remain the property of your practice. Signed notes are written back into your own practice management software as you sign them, so if you stop using Anyhealth the records are already where they belong.
Common questions
- Does Anyhealth send the letter to the referring doctor?
No. It drafts the letter and hands it to you to edit; you send it however you send correspondence today. Nothing is emailed, faxed or pushed into a secure messaging service on your behalf.
- How does it know who the referrer is?
From the referral details on the patient's profile — referrer, provider number, referral type, referral date. Those are held and edited in Anyhealth against the patient. Where a detail is missing the draft leaves a marked gap rather than guessing at it.
- Is a care plan report different from a referral reply?
Yes, and they are drafted separately. A report under a chronic disease management plan is written for a doctor tracking a patient across several providers; a referral reply answers a specific question someone asked you. They cover different ground and read differently, so choosing the right one matters more than editing the wrong one into shape.
Start with one of your own consults.
Every practice is onboarded by hand, so the first conversation is a real one: what you document, which system you are on, and whether Anyhealth fits. If it does not, we will say so.
Or just ask — aaron@anyhealth.com.au